Service Request Ticket - # 27302

Service Request Information

CONTACT Name Price, Michele   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 25, 2008 02:18 PM
Department International Education & Development Phone 88493
Location Email pricemv@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020577[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4550, P4-2.53Ghz
Serial No. 2J3JT21 Location PDR

CPU Pentium 4-2.53GHz


OS Unknown Software

Wired NIC 00:07:E9:7E:56:9A

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Aug 26, 2008 12:00 PM 
Audio drivers were not installed.  I installed
them! Good to go.
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Brian Witt Aug 26, 2008 09:25 AM 
Task reassigned to Brian Witt.
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Christian Mendez Aug 26, 2008 09:24 AM 
She called and said that she would be available 
until 10:20am

She will be available after 11:30am til the end 
of the day.

She asked if Brian could call her before dropping 
by.
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Brian Witt Aug 26, 2008 09:06 AM 
I left a VM asking when I could stop by and
troubleshoot.
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Christian Mendez Aug 25, 2008 02:20 PM 
When she plugs in the speakers nothing happens. 

She says that the light is on in the speakers but 
nothing is coming out. She has adjusted the 
volume on the machine and still nothing.

Machine is located in APSC 501. They are Harmon / 
Kardon

call: 8_8905 and ask for Sarah the Student Worker.
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