Service Request Ticket - # 27344

Service Request Information

CONTACT Name Kment, Tony   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 27, 2008 03:33 PM
Department Facilities Services Phone 88974
Location Email kmentt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20060250[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 51L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A8:B2:09


TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public

Entered by Date Memo
Adam Wehner Sep 09, 2008 10:34 AM
Computer was rebuilt and sent back out.
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Joan Guralnick Aug 27, 2008 03:35 PM
Mostly though, he needs it fixed.  Thanks.
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Joan Guralnick Aug 27, 2008 03:35 PM
Adam, Tony specifically mentioned you and he was 
interested in the same person working on it.  
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Joan Guralnick Aug 27, 2008 03:34 PM
****This is an email****
 the computer for the HVAC program for Werner 
Center is a Dell XP PRO   QT7570
WOU #20060250[Edit Inv]
Ser. Tag 5129VB1
I think this might have been "hacked" again. 
Chelsee needs to have this running hopefully by 
Thursday Eve as she has to schedule all of the 
heating and cooling for all of the rooms in 
Werner with this computer.The computer is located 
in the hallway behind the catering office going 
back toward the lower kitchen. Please call me if 
you have any questions. I think this one 
was "wiped clean" and re-ghosted" and then I had 
John Lloyd reinstall his software and data. 
Thanks for your help. I am getting ready to walk 
over that way to see where the guys are with the 
Mod windows.  Thanks again, Tony

Tony Kment
Western Oregon University
Assistant Director-Physical Plant Services
kmentt@wou.edu
Office (503)838-8974
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