Service Request Ticket - # 27348

Service Request Information

CONTACT Name Summers, Jill   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 27, 2008 04:48 PM
Department Bookstore Phone 88300
Location Email summersj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20070429[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745, 2.13GHz, 2M, 1066MHz FSB
Serial No. 6XRYYD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP Pro, Microsoft Office Pro Plus 2007 from P0063312 installed as Office Pro 2003, MS OneNote2007 from P0074895

Wired NIC 00:1A:A0:68:C5:51


TECHS Submitted by Courtney Carlson Contact ccarlso@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public

Entered by Date Memo
Brian Witt Aug 28, 2008 10:58 AM
Task reassigned to Brian Witt.
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Brian Witt Aug 28, 2008 10:58 AM
Software is really simple to install, once you
figure out how to do so.  The software uses files
from the I: drive in order to run. Therefore, a
tech needs someone with I: drive access to log in
to run the application. Instructions have been
added to the installation folder. 
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Brian Witt Aug 28, 2008 09:52 AM
I'm on it
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Courtney Carlson Aug 27, 2008 04:50 PM
****This is an email****
Email From: Jill Summers
Cc'd: Adam Slaton slatona@wou.edu
Cc'd Jon Tucker  


 
Adam Slaton needs to have Optimum Settings (OPii) 
placed on his computer until the Meeting Matrix 
program gets installed.  His computer ID number 
is: 20070429[Edit Inv].
 
This computer should have had OPii placed on it 
when we purchased the computer but we did not 
have a person in this position.  Please take care 
of this as soon as possible.  Thanks.
 
Jill Summers, Manager
WUC Operations &
WOU Facilities Scheduling
Werner University Center 
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