Service Request Ticket - # 27371

Service Request Information

CONTACT Name Hendrickson, Dorothy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 02, 2008 08:34 AM
Department Registrar’s Office Phone 88932
Location Email hendrid@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060415[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2FS Thin Client #NTC-15Z-00
Serial No. 0639BB8082 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:3C:83:66

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact chmende@wou.edu 88925

Tracking

Entered by Date Memo
Christian Mendez
Email

Public
Entered by Date Memo
Christian Mendez Sep 02, 2008 08:38 AM 
Task reassigned to Christian Mendez.
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Christian Mendez Sep 02, 2008 08:38 AM 
she was able to log in.
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Christian Mendez Sep 02, 2008 08:35 AM 
When she logs into her thin client, it gets past 
the login screen but just sits at a gray 
background and nothing ever comes up.

she said that she restarted the thin client, but 
still she cannot log in.
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