Service Request Ticket - # 27392

Service Request Information

CONTACT Name Orwick, Betty   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 03, 2008 09:15 AM
Department Strategic Communications & Marketing Phone 88813
Location Email orwickb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031260[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Power Mac G5 1.8GHz #z0aa
Serial No. SYM426F6NRGK Location PDR

CPU G5 1.6GHz


OS Unknown Software MS Office from P0047748, Adobe Creative Suite Prem CS3 Mac License from P0065768, Filemaker Pro v8 from P0056554 upgraded to v8.5 on P0058488

Wired NIC 00:0D:93:2B:93:CE

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact rkavanag08@wou.edu 88323

Tracking

Entered by Date Memo
Richard Kavanagh student
Email

Public
Entered by Date Memo
Richard Kavanagh student Sep 04, 2008 03:35 PM 
updated acrobat. she found a workaround for the
other issue.
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Richard Kavanagh student Sep 03, 2008 02:00 PM 
Task reassigned to Richard Kavanagh.
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Christian Mendez Sep 03, 2008 09:18 AM 
Acrobat 8

she says that it will not create the .pdf files. 
She is trying to convert files from Illustrator 
to .pdf and she has been able to do it before.

She is available all day until 3pm.
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