Service Request Ticket - # 27394

Service Request Information

CONTACT Name Deane, Jeanne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 03, 2008 09:34 AM
Department Social Science Phone 88288
Location Email deanej@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030754[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. B1F0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:37:7A

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact chmende@wou.edu 88925

Tracking

Entered by Date Memo
Christian Mendez
Email

Public
Entered by Date Memo
Christian Mendez Sep 03, 2008 10:43 AM 
Task reassigned to Christian Mendez.
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Christian Mendez Sep 03, 2008 10:42 AM 
she did a restart and it worked.
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Christian Mendez Sep 03, 2008 09:35 AM 
She hit some sort of KEY on her keyboard and 
nothing happens now

she types but nothing shows up on her screen.

I skype'd the tecs
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