Service Request Ticket - # 27412

Service Request Information

CONTACT Name Deane, Jeanne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 04, 2008 09:59 AM
Department Social Science Phone 88288
Location Email deanej@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20030754[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. B1F0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:37:7A


TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public

Entered by Date Memo
Stanley Ratcliff Sep 04, 2008 10:11 AM
Task reassigned to Lance Jewett.
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Christian Mendez Sep 04, 2008 10:01 AM
she will be in most of the day, but her office 
door is open
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Christian Mendez Sep 04, 2008 10:01 AM
I tried to walk her through pop up blocker. But, 
she is not computer saavy. 

she is using IE and she told me that when she 
tried to reply to a message, a pop up came up and 
she hit something and now she cant compose/reply 
to anything in her email.
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