Service Request Ticket - # 27417

Service Request Ticket - # 27417

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Service Request Information

CONTACT	Name	Hansen, Jennifer	Date	Sep 04, 2008 11:44 AM
	Department	Service Learning & Career Development	Phone	88652
	Location		Email	hansenj@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20030792 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dimension 4600, P4-2.80GHz
	Serial No.	FP80Y41	Location	PDR
	CPU	Pentium 4-2.80Ghz
	OS	Unknown	Software	MS Office Pro from P0047320, Adobe Creative Suite Premium Win from P0050226, Dreamweaver MX 2004 from P0047671, Acrobat Pro 6.0 from P0048731
	Wired NIC	00:0C:F1:EA:00:11

TECHS	Submitted by	Christian Mendez	Contact	chmende@wou.edu	88925
	Primary Technician		Contact	sratcli@wou.edu	88925

Tracking

Entered by	Date	Memo
Stanley Ratcliff			Email Public
Entered by	Date	Memo
Brian Berkley	Sep 05, 2008 11:11 AM	Task reassigned to Stanley Ratcliff.	Add Attachment
Stanley Ratcliff	Sep 04, 2008 05:08 PM	Task reassigned to Stanley Ratcliff.	Add Attachment
Courtney Carlson	Sep 04, 2008 04:45 PM	**This is an email** Sent this email to the SRD as a response to an email informing her the task was closed. > Just wondering where my address contacts would be located because I can't seem to find them. Also can anyone instruct me how to put a signature line on my outgoing mail. Jennifer	Add Attachment
Courtney Carlson	Sep 04, 2008 04:38 PM	All of her address books need to be added, not just wou books. From outlook. Three in her office have the same issue. Reopening task. Also, any time she sends out to western address it asks for her pass, every single time. HOw can that be fixed? Wants to know if she is doing something to cause that.	Add Attachment
Stanley Ratcliff	Sep 04, 2008 02:10 PM	Added Wou Address Books	Add Attachment
Rebecca Murphy	Sep 04, 2008 12:30 PM	Task reassigned to Stanley Ratcliff.	Add Attachment
Rebecca Murphy	Sep 04, 2008 12:14 PM	Task reassigned to Rebecca Murphy.	Add Attachment
Stanley Ratcliff	Sep 04, 2008 12:05 PM	Task reassigned to Stanley Ratcliff.	Add Attachment
Christian Mendez	Sep 04, 2008 11:46 AM	She just got thunderbird installed but is missing her address and contacts. she would like to have them imported from Outlook. Also she mentioned that the following 2 staff will need the same done to their computers who are all located in WC 119: Tina Trihn Michael Hampton	Add Attachment