Service Request Ticket - # 27423

Service Request Information

CONTACT Name Worley, Aaron   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 05, 2008 08:10 AM
Department Phone 88514
Location Email worleya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070430[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745, 2.13GHz, 2M, 1066MHz FSB
Serial No. 8XRYYD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP Pro, Microsoft Office Pro Plus 2007 from P0063312 installed as Office Pro 2003,MS OneNote2007 from P0074895

Wired NIC 00:1A:A0:68:C5:32

TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact rmurphy06@wou.edu 88654

Tracking

Entered by Date Memo
Rebecca Murphy
Email

Public
Entered by Date Memo
Rebecca Murphy Sep 08, 2008 09:03 AM 
had a corrupt profile,fixed it.
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Rebecca Murphy Sep 08, 2008 08:38 AM 
Task reassigned to Rebecca Murphy.
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Sarah Callaway Sep 05, 2008 08:11 AM 
Just this morning, it has happened before. He is 
open all day today and if he is not there you can 
take a look at it.
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