Service Request Ticket - # 27438

Service Request Information

CONTACT Name Hill, Kathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 05, 2008 12:45 PM
Department College of Liberal Arts and Sciences Phone 88271
Location Email hillk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20050982[Edit Inv] (opens in a new window) Bldg/Room ITC 207
Service Tag BQ9WB91 Description Inspiron 700m Pentium M, 2GHz, 400MHz, 12.1in WXGA
Serial No. BQ9WB91 Location ITC 207 Storage (was S. Scheck/LAS Staff Laptop)

CPU Pentium M 2.0 GHz


OS Software MS Office Pro 2003 from P0056071

Wired NIC 00:12:3F:6B:3B:50


Wireless NIC 00:16:6F:30:BF:12

TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact lambertp@wou.edu 88003

Tracking

Entered by Date Memo
Paul Lambert
Email

Public
Entered by Date Memo
Brian Berkley Sep 05, 2008 02:53 PM 
Task reassigned to Paul Lambert.
 Add Attachment
Brian Berkley Sep 05, 2008 02:53 PM 
Sees wouwireless, but cannot get a DHCP address.
 Add Attachment
Sarah Callaway Sep 05, 2008 12:46 PM 
they are having trouble in the deans office, 
connecting to the wireless.  The laptop reports 
limited or no connectivity.
 Add Attachment