Service Request Ticket - # 27451

Service Request Information

CONTACT Name Kosko, Kenneth A.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 08, 2008 08:23 AM
Department The Research Institute Phone 88751
Location Email koskok@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20041075[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell 8200 - TRI Purchased - TRI# 87321043
Serial No. Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:02:B3:BD:89:30

TECHS Submitted by Patrick Shanley Contact pshanley05@wou.edu 88925
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public
Entered by Date Memo
Stanley Ratcliff Sep 08, 2008 09:23 AM 
Was loading temp profile, set it to load his profile
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Patrick Shanley Sep 08, 2008 08:50 AM 
He thinks his computer is broken, when he login 
all of his desktop programs where gone. He isn't 
able to access any of his saved files and unable 
to login to his email so when a tech makes 
contact his office phone is the best contant
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Stanley Ratcliff Sep 08, 2008 08:46 AM 
Task reassigned to Stanley Ratcliff.
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