Service Request Ticket - # 27454

Service Request Information

CONTACT Name Summers, Jill   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 08, 2008 10:12 AM
Department Bookstore Phone 88300
Location Email summersj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070431[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745, 2.13GHz, 2M, 1066MHz FSB
Serial No. JWRYYD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP Pro, Microsoft Office Pro Plus 2007 from P0063312 installed as Office Pro 2003MS OneNote2007 from P0074895,

Wired NIC 00:1A:A0:68:C4:51

TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public
Entered by Date Memo
Stanley Ratcliff Sep 10, 2008 01:49 PM 
Task reassigned to Stanley Ratcliff.
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Stanley Ratcliff Sep 10, 2008 01:49 PM 
Showed her how to do a print screen via ctrl alt
printscreen
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Christian Mendez Sep 09, 2008 07:57 AM 
Availability:
Anytime except for 11-11:30 and 12-1pm.
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Rebecca Murphy Sep 08, 2008 12:14 PM 
called and left a voice mail asking for time she
will be available to a TECH to come and install
the application she wants. The application is
located on the t drive under printkey 2000
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Joan Guralnick Sep 08, 2008 10:13 AM 
She needs to be able to take screen shots of an 
application.
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