Service Request Ticket

Service Request Information

CONTACT	Name	Thomas, Darryl	Date	Sep 08, 2008 12:42 PM
	Department	Creative Arts/Theater-Dance	Phone	88375
	Location		Email	thomasd@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20080304 (opens in a new window)	Bldg/Room	MH 107
	Service Tag		Description	Mac ProDual 2.8GHz Quad-Core Intel Xeon #Z0EM
	Serial No.	G88343SBXYL	Location	EXEMPT Darryl Thomas
	CPU	Dual 2.8GHz Quad-Core Intel Xeon
	OS	MAC OS X 10.11 (El Capitan)	Software	MS Office 2008 for MAC from P0067422, Mac OS X v10.5 Leopard (includes Time Machine, Quick Look, Spaces, Spotlight, Dashboard, Mail, iChat, Safari, Address Book, QuickTime, iCal, DVD Player, Photo Booth, Front Row, Xcode Developer Tools), iLife ¿08 (includes iTunes, iPhoto, iMovie, iDVD, iWeb, and GarageBand). Adobe Web Premium CS5 Mac License from P0077114
	Wired NIC	00:1F:5B:3A:5C:1C
	Bluetooth NIC	00:22:41:CD:2D:83

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	ashinn06@wou.edu	88925

Entered by	Date	Memo
Adam Shinn			Email Public
Entered by	Date	Memo
Adam Shinn	Sep 15, 2008 02:23 PM	Got it done quick and told him if he wanted it now he could come by and grab it, he said he was on his way.	Add Attachment
Adam Shinn	Sep 15, 2008 02:21 PM	Task reassigned to Adam Shinn.	Add Attachment
Adam Shinn	Sep 15, 2008 01:57 PM	Setting up his mac now. I called and told him it would be ready to be picked up tomorrow.	Add Attachment
Christian Mendez	Sep 11, 2008 09:52 AM	Darryl called and said that he wanted to know if his machine was ready. He is at home and asked to have a tech call him: 503.623.9320	Add Attachment
Tricia Flaherty	Sep 08, 2008 01:00 PM	This is replacing his current MAC station W#20031178 in Maple Hall with a new MAC PRO no monitor was ordered. This will be on counter in ITC008	Add Attachment