Service Request Ticket - # 27472

Service Request Information

CONTACT Name Quiring, Sandy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 08, 2008 03:11 PM
Department Human Resources Phone 88141
Location Email quirings@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20060401[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Sun Ray 2 Thin Client #NTC-10Z-00
Serial No. 0640YB0D16 Location PDR

CPU Unknown


OS Unknown Software MS Office Pro 2003 license from P0059359

Wired NIC 00:14:4F:57:A5:69


TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public

Entered by Date Memo
Brian Berkley Sep 08, 2008 03:44 PM
Task reassigned to Brian Berkley.
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Christian Mendez Sep 08, 2008 03:18 PM
Adam W. just called and said that Radar crashed. 
IT should be up in a few minutes.
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Christian Mendez Sep 08, 2008 03:13 PM
She called because she was able to print a word 
document just fine. Then she tried to send 
another document to the printers, but it said 
that she had none networked.

she went to the printer control panel and all of 
them said unable to connect underneath them.

She had not restarted her machine when she called 
me and said she would call back after she did 
that with results.
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