Service Request Ticket - # 27474

Service Request Information

CONTACT Name Carlson, Jan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 08, 2008 04:11 PM
Department Advancement & Foundation Phone 88725
Location Email carlsonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030381[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, Pentium 4 at 2.80GHz
Serial No. 70DMS31 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software Microsoft Office 2003 Pro from P0045165, viking, PL SQL Developer, Milestone, Dreamweaver MX2004 from P0047671 moved to W#20030618 for use by Micheal Baird 10/2005

Wired NIC 00:0C:F1:74:F4:5F

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Sep 12, 2008 10:13 AM 
Went into settings and connected it to the right
ip address. Now it scans and everything works.
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Lance Jewett Sep 12, 2008 09:06 AM 
Task reassigned to Lance Jewett.
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Christian Mendez Sep 08, 2008 04:13 PM 
Machine is located in Cottage 203. The Scanner is 
in the same room and is connected to that 
machine, but everytime they try to load it up

error: cannot properly communicate with the 
scanner.

Someone will be available all day.
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