Service Request Ticket - # 27476

Service Request Information

CONTACT Name Ryals, Sharyne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 08, 2008 04:48 PM
Department Social Science Phone 88288
Location Email ryalss@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080042[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 thin Client #NTC-10Z-00
Serial No. S0805BE837E Location PDR

CPU Unknown


OS Unknown Software Office Pro Plus 2007 from P0066994

Wired NIC 00:14:4F:C3:0B:3C

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Sep 08, 2008 05:40 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Sep 08, 2008 05:40 PM 
Fixed.  Added printer mapping for MT-Geometry to
mathtest login, and added math printers to a math
department login script.
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Christian Mendez Sep 08, 2008 04:50 PM 
She is trying to print to Geometry.

She is using a thin client and said that there is 
a student who took the math test and she is 
trying to print his results.

Adam W. told me that radar crashed earlier today 
but he said it would be up in a bit.

She is available until 5pm today.
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