Service Request Ticket - # 27486

Service Request Information

CONTACT Name Grouger, Debra   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 09, 2008 12:55 PM
Department The Research Institute Phone 88293
Location Email kenyond@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070445[Edit Inv] (opens in a new window) Bldg/Room ITC 013
Service Tag 5VC61F1 Description Dell Optiplex 745, 2.13GHz, 2M, 1066MHz FSB
Serial No. 5VC61F1 Location ITC Hallway (was I. Amerson, TR)

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software Windows dongraded to XP Pro sp2, Office from TRI site license

Wired NIC 00:1A:A0:6F:CF:D3

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact rmurphy06@wou.edu 88654

Tracking

Entered by Date Memo
Rebecca Murphy
Email

Public
Entered by Date Memo
Rebecca Murphy Sep 11, 2008 08:59 AM 
installed outlook for Doris Maruame on her machines.
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Rebecca Murphy Sep 11, 2008 08:33 AM 
Task reassigned to Rebecca Murphy.
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Christian Mendez Sep 09, 2008 12:56 PM 
She cannot meet before 5pm. They wanted to know 
if its possible to set her account up remotely.

Debra has all the information for Doris' account, 
and she could log on as her.

call Debbie anytime before 3pm.
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