Service Request Ticket - # 27503

Service Request Information

CONTACT Name Boderman, Don   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 10, 2008 08:31 AM
Department Student Enrichment Program Phone 88656
Location Email boderman@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20071226[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude D630, 2.40GHz, 4M L2 Cache, 800MHz
Serial No. H54PGG1 Location PDR

CPU Intel Core 2 Duo T7700(4MB L2/2,4GHz/800MHz)


OS Unknown Software MS Windows Vista Business downgraded to WIN XP Pro, MS Office Pro Plus 2007 from P006424 installed as Office Pro 2003

Wired NIC 02:00:54:55:4E:01


Wireless NIC 00:1F:3B:CC:3D:05

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact chmende@wou.edu 88925

Tracking

Entered by Date Memo
Christian Mendez
Email

Public
Entered by Date Memo
Michael Ellis Sep 10, 2008 11:17 AM 
The portal has been fixed and I called Don to let
him know how to customize My Connections.
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Christian Mendez Sep 10, 2008 09:43 AM 
Task reassigned to Christian Mendez.
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Christian Mendez Sep 10, 2008 09:43 AM 
He called back saying that he looked under 
preferences and was able to add links there.
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Brian Berkley Sep 10, 2008 09:31 AM 
Task reassigned to Michael Ellis.
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Christian Mendez Sep 10, 2008 08:36 AM 
He called because he logged in to WOUPortal but 
does not have Add Connections under My 
Connections.

He can't add email and calendar link.
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