Service Request Ticket - # 27506

Service Request Information

CONTACT Name Lopez-Cevallos, Daniel   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 10, 2008 10:38 AM
Department College of Education Phone 88021
Location Email lopezced@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20071219[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Ultrasharp 2208WFP 22in Flat Panel Monitor
Serial No. CN0R289D71618856AV6S Location PDR 2023 Giveaway
TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Sep 10, 2008 11:53 AM 
I helped him with Remote Desktop. That is what he
actually wanted.
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Stanley Ratcliff Sep 10, 2008 11:16 AM 
Task reassigned to Audrey Sundkvist.
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Stanley Ratcliff Sep 10, 2008 11:12 AM 
Task reassigned to Stanley Ratcliff.
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Christian Mendez Sep 10, 2008 10:39 AM 
He is available until 1-1:30pm

Basically he wants to transfer some files from 
his personal laptop running windows, to his work 
machine wou#20071219[Edit Inv]

he would like a tech to head over and help him 
transfer files.

Again, he will only be available until 1-1:30pm 
today.
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