Service Request Ticket - # 27513

Service Request Information

CONTACT Name Swartzendruber, Ron   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 10, 2008 11:16 AM
Department University Computing Solutions Phone 88795
Location Email swartzer@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080360[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Optiplex 755 MT Q6600(2.40GHz, 8M, 1066MHa FSB
Serial No. JNM0DH1 Location PDR

CPU Intel Quad Q6600(2.4GHz,8M,1066)


OS Unknown Software WIN 7 Pro upgrade from P0081871, , Microsoft Office Pro Plus 2007 from P0067530

Wired NIC 00:21:9B:44:66:CF

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn Sep 10, 2008 02:21 PM 
imaged, named and bound his machine as well as
installing the new vid card and updated drivers
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Adam Shinn Sep 10, 2008 11:40 AM 
Task reassigned to Adam Shinn.
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Tricia Flaherty Sep 10, 2008 11:18 AM 
This station needs an addt'l video card and 
basic image with Office, contact Ron for 
other software needs
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