Service Request Ticket - # 27516

Service Request Information

CONTACT Name Guralnick, Joan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 10, 2008 12:47 PM
Department University Computing Solutions Phone 88646
Location Email guralnij@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080324[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Mac mini, 2.0GHz Intel Core Duo #Z0F1
Serial No. G88343U5YL4 Location PDR 2023 Giveaway

CPU Intel Core 2 Duo 2GHz


OS Unknown Software MS Office 2008 for AMC from P0067422, iLife ¿08 (includes iTunes, iPhoto, iMovie, iDVD, iWeb, GarageBand) and Apple Hardware Test,

Wired NIC 00:16:CB:B0:89:22


Wireless NIC 00:1F:F3:D9:65:D1


Bluetooth NIC 00:1F:F3:B6:A6:C9

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact rkavanag08@wou.edu 88323

Tracking

Entered by Date Memo
Richard Kavanagh student
Email

Public
Entered by Date Memo
Richard Kavanagh student Nov 12, 2008 03:07 PM 
All setup and running.
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Richard Kavanagh student Oct 06, 2008 12:10 PM 
They are done imaging. I'm taking them down to the
library today at 1:00pm to set them up.
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Richard Kavanagh student Oct 03, 2008 01:03 PM 
These are currently test subjects for the HL108
imaging process. They should be done and ready to
install today.
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Richard Kavanagh student Sep 25, 2008 09:38 AM 
They are now in the tech in boxes 7 & 8
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Richard Kavanagh student Sep 19, 2008 02:36 PM 
Task reassigned to Richard Kavanagh.
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Tricia Flaherty Sep 10, 2008 12:52 PM 
These two mac minis are on bookshelf in ITC009 
across from bathroom.
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Tricia Flaherty Sep 10, 2008 12:51 PM 
there are two MAC stations in Hamersly Library 
Refrence Area that are being replaced:
Library Ref station #1 W#20040097[Edit Inv] replaced with 
W#20080324[Edit Inv]
Library Ref station #2 W#20040098[Edit Inv] replaced with 
W#20080325[Edit Inv]
Please mark old stations with previous location 
and store in ITC105 as I have a list of users 
looking for hand me down stations that these 
will be put back out for use elsewhere
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