Service Request Ticket - # 27517

Service Request Information

CONTACT Name Hill, Kathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 10, 2008 01:13 PM
Department College of Liberal Arts and Sciences Phone 88271
Location Email hillk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20050982[Edit Inv] (opens in a new window) Bldg/Room ITC 207
Service Tag BQ9WB91 Description Inspiron 700m Pentium M, 2GHz, 400MHz, 12.1in WXGA
Serial No. BQ9WB91 Location ITC 207 Storage (was S. Scheck/LAS Staff Laptop)

CPU Pentium M 2.0 GHz


OS Software MS Office Pro 2003 from P0056071

Wired NIC 00:12:3F:6B:3B:50


Wireless NIC 00:16:6F:30:BF:12

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Sep 11, 2008 10:41 AM 
Task reassigned to Lance Jewett.
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Lance Jewett Sep 11, 2008 10:40 AM 
Since she is quarantined i gave her the number for
landers lab so they can take her out of quarantine.
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Christian Mendez Sep 10, 2008 01:14 PM 
Its at the quarantine page.

She said that she has clicked on the sophos 
definitions but that didn't make a difference. 
She has a windows xp laptop.

She will have the laptop in her possession in HS 
234 and she is available all day.
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