Service Request Ticket - # 27519

Service Request Information

CONTACT Name Ryals, Sharyne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 10, 2008 02:09 PM
Department Social Science Phone 88288
Location Email ryalss@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20030685[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Inspiron XPS M1330 laptop, 2.4GHz,800MHz,3MB
Serial No. 3FKQRG1 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, Maple 9.5, Geometer's Sketchpad, Fathom 1.13, Dreamweaver 4.0

Wired NIC 00:0C:F1:EA:4C:87

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public
Entered by Date Memo
Stanley Ratcliff Sep 30, 2008 02:11 PM 
Task reassigned to Stanley Ratcliff.
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UCS Tech Sep 10, 2008 05:48 PM 
Status changed to: Waiting for Contact
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Brian Berkley Sep 10, 2008 05:48 PM 
Left vm and sent email about running gpupdate.
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Christian Mendez Sep 10, 2008 02:10 PM 
She logs into the network, but she has no Network 
Drives available. She has rebooted her machine 
several times but never gets the drives.

Her machine is located in Math and Nursing 134.

Contact Sharyne because Amanda will not be in 
until Monday.
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