Service Request Ticket - # 27537

Service Request Information

CONTACT Name Deane, Jeanne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 11, 2008 09:39 AM
Department Social Science Phone 88288
Location Email deanej@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Printer Edit WOU # 20020669[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag Description LaserJet 4300DTN printer
Serial No. SCNDY700088 Location PDR - Picked up by PP on 12/8/10

Model Q2434A Hostname
Notes 350MHz processor,45ppm, 200,000 page duty cycle, extra 1500 sheet input tray(Q2444A), NIC: Ink/Toner Refill

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public

Entered by Date Memo
Paul Lambert Sep 15, 2008 11:31 PM
Task reassigned to Brian Berkley.
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Paul Lambert Sep 15, 2008 11:31 PM
it has been done
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Brian Berkley Sep 11, 2008 10:14 AM
Task reassigned to Paul Lambert.
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Brian Berkley Sep 11, 2008 10:14 AM
Needs remapped in DHCP reservations to HSS subnet.
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Brian Berkley Sep 11, 2008 10:14 AM
Name:    socialscience.wou.edu
Address:  140.211.118.65
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Christian Mendez Sep 11, 2008 09:41 AM
There are several machines that need to be 
networked to the printer called Social Science 
wou#20020669[Edit Inv]

Yesterday the faculty up there got new machines 
hooked up, but they were not networked to the 
Printer.

Jeanne asked us to go over and network ALL the 
machines in Todd Hall 2nd floor. She mentions 
that there are several machines up there.

She will be the main contact for this request.
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