Service Request Ticket - # 27542

Service Request Information

CONTACT Name Solario, Sheree   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 11, 2008 12:40 PM
Department Student Enrichment Program Phone 88031
Location Email solarios@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20020187[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO; P0038875; DeskJet Business Inkjet 2600dn
Serial No. SG2113700M Location PDR

Model C8110A#ABA Hostname
Notes duplexing Ink/Toner Refill
TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public
Entered by Date Memo
Stanley Ratcliff Sep 12, 2008 10:48 AM 
BROKEN!
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Stanley Ratcliff Sep 11, 2008 04:17 PM 
They may have broken the printer by using a knife
to get stuck paper, the latch that pushes the
paper up appears to be broken, will look at again
tomorrow.
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Lance Jewett Sep 11, 2008 04:15 PM 
Task reassigned to Stanley Ratcliff.
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Christian Mendez Sep 11, 2008 12:41 PM 
The printer is in the front desk areain APSC 201, 
its REN. HP Color Printer.

Sheree says that its not grabbing any pages to 
print and run through.

wou#20020187[Edit Inv]
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