Service Request Ticket

Service Request Information

CONTACT	Name	Charlton, Deb	Date	Sep 11, 2008 04:05 PM
	Department	Graduate Studies	Phone	88597
	Location		Email	charltod@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20070780 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dell OptiPlex 755 2.66GHz,4M, VT, 1333MHz FSB
	Serial No.	8GF61G1	Location	PDR
	CPU	Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)
	OS	Unknown	Software	Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0065410 installed as Office Pro 2003
	Wired NIC	00:1E:C9:64:7E:57

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	sratcli@wou.edu	88925

Entered by	Date	Memo
Stanley Ratcliff			Email Public
Entered by	Date	Memo
Stanley Ratcliff	Sep 16, 2008 03:18 PM	Task reassigned to Stanley Ratcliff.	Add Attachment
Lance Jewett	Sep 12, 2008 03:52 PM	We moved all the computers to AD 202 but the desks were not there for us to be able to set them up. We stacked them in the corner until then. Linda's IMac is set up and ready to go, except for mac mail, deltagraph.	Add Attachment
Richard Kavanagh student	Sep 12, 2008 02:25 PM	I know she needs deltagraph and she will want macmail setup.	Add Attachment
Tricia Flaherty	Sep 12, 2008 01:06 PM	MAC for linda Stonecipher is tagged and inventoried as well,W#20080299 Please give it Office 2008 for MAC and we will find out about what she needs from Old mac in Health and PE which is staying in HPE, make her an admin on the MAC.	Add Attachment
Tricia Flaherty	Sep 11, 2008 04:08 PM	MOVE from ED202P: W#20070780cpu and W#20070776 mon for Deb Charlton W#20050781 cpu and 20010879 mon for student wkstn Grad office Tiffany Smith indicated that there is a printer as well in ED 202p that needs to be moved. I will also add a NEW MAC to this request tomorrow for Linda Stonecipher as the new director of the Grad Office	Add Attachment