Service Request Ticket - # 27557

Service Request Information

CONTACT Name Hansen, Jennifer   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 12, 2008 09:36 AM
Department Service Learning & Career Development Phone 88652
Location Email hansenj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20030792[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. FP80Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, Adobe Creative Suite Premium Win from P0050226, Dreamweaver MX 2004 from P0047671, Acrobat Pro 6.0 from P0048731

Wired NIC 00:0C:F1:EA:00:11


TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact rkavanag08@wou.edu 88323

Tracking

Entered by Date Memo
Richard Kavanagh student
Email

Public

Entered by Date Memo
Richard Kavanagh student Sep 19, 2008 09:52 AM
no return contact in a week. I'm going to e-mail
her saying that I'm closing the task.
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Richard Kavanagh student Sep 12, 2008 02:47 PM
Task reassigned to Richard Kavanagh.
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Richard Kavanagh student Sep 12, 2008 02:43 PM
****This is an email****
Hello,
This is Richard from UCS. I am e-mailing you
because of a task you called in asking for help
with defining a website on Dreamweaver. I found
this help page from the Adobe web site and thought
it might answer your questions.

http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_14028

If this doesn't solve your problem feel free to
call us again at extension 88925 or e-mail me at
rkavanagh08@wou.edu.

Good luck,
Richard Kavanagh
University Computing Services
Student Technician
rkavanagh08@wou.edu

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Audrey Sundkvist Sep 12, 2008 09:51 AM
http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_14028
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Christian Mendez Sep 12, 2008 09:37 AM
She is working on her webpage in dreamweaver on 
the remote server.

she is trying to see her webpage via live view, 
but it asks her to define her site, she doesnt 
know how.

she needs help and she is available all day 
except from 10-11 and 2-3pm.
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