Service Request Ticket - # 27564

Service Request Information

CONTACT Name Ryals, Sharyne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 12, 2008 01:14 PM
Department Social Science Phone 88288
Location Email ryalss@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20080171[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP Laserjet P4515X Printer #CB516A#ABA
Serial No. CNDY205000 Location PDR

Model CB516A Hostname geometry.wou.edu
Notes duplexing, 2nd 500 sheet tray IP:140.211.78.38 Ink/Toner Refill

Wired NIC 00:1E:0B:17:E2:D1

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Richard Kavanagh student Sep 12, 2008 02:21 PM 
Task reassigned to Adam Wehner.
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Christian Mendez Sep 12, 2008 01:17 PM 
Math and Nursing Building 116 is where the 
printer and Sharyne's office are now located.

Printer says Ready, but whenever she tries to 
send anything to it. Nothing happens. It always 
displays ready.

She mentions that she manually plugged it into 
the network because it was sitting there, and 
cannot get it to print anything.
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