Service Request Ticket - # 27609

Service Request Information

CONTACT Name Groshong, Cara   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 15, 2008 02:36 PM
Department Advancement & Foundation Phone 88148
Location Email groshonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030626[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO: P0038514;Dimension 4500 Series , Pentium 4 -1.8GHZ
Serial No. BZ0GP11 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:4E:E6

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Sep 15, 2008 02:44 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Sep 15, 2008 02:44 PM 
Slider was down, system is back up.
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Christian Mendez Sep 15, 2008 02:38 PM 
She mentions

Viking database is a web program that connects to 
their database.

viking web program through any webserver that she 
is using is not connecting

she mentions that its anyone trying to access 
this program located here:

www2.wou.edu:7777/pls/viking_web/web.login
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