Service Request Ticket - # 27624

Service Request Information

CONTACT Name Kosko, Kenneth A.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 16, 2008 08:18 AM
Department The Research Institute Phone 88751
Location Email koskok@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20041075[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell 8200 - TRI Purchased - TRI# 87321043
Serial No. Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:02:B3:BD:89:30

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public
Entered by Date Memo
Stanley Ratcliff Sep 16, 2008 09:44 AM 
Caps lock was on, turned off and was able to login.
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Stanley Ratcliff Sep 16, 2008 09:29 AM 
Task reassigned to Stanley Ratcliff.
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Christian Mendez Sep 16, 2008 08:23 AM 
He called back and said that now he cannot even 
log into his email after he puts in his password.
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Christian Mendez Sep 16, 2008 08:19 AM 
Toolbox has discovered an error is a popup that 
he sees, he said that its happened 2 times this 
morning and it asks him to restart his machine.

He also mentions that his Outlook email is not 
remembering his password and he would like for it 
to automatically log him in when he opens up 
Outlook.

He will be available all day today.
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