Service Request Ticket - # 27625

Service Request Information

CONTACT Name France, Nancy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 16, 2008 08:36 AM
Department Registrar’s Office Phone 88189
Location Email francen@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050776[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. CPW5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0054700

Wired NIC 00:12:3F:95:42:F1

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Sep 17, 2008 11:16 AM 
Found the calendar she needed.
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Lance Jewett Sep 17, 2008 11:09 AM 
Task reassigned to Lance Jewett.
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Christian Mendez Sep 17, 2008 10:00 AM 
She called back and wanted a status on her report.

she is in admissions all day.

I skyped the techs.
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Christian Mendez Sep 16, 2008 08:38 AM 
She was last able to access the calendar 
yesterday, the name of the calendar is: TRUPKAF

She says that today when she logged in, its not 
one of the available calendars in the sun Java 
system communications express mail. She has 
logged in and out of her mail but its still not 
there.

She will be available most of the day.
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