Service Request Ticket - # 27648

Service Request Information

CONTACT Name Callero, Peter   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 16, 2008 01:57 PM
Department Social Science Phone 88352
Location Email callerp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030671[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. C760Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:E9:B3:96

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact hutchinsont@wou.edu 88010

Tracking

Entered by Date Memo
Teresa Hutchinson
Email

Public
Entered by Date Memo
Teresa Hutchinson Sep 16, 2008 03:56 PM 
Not patched through, completed 9/16/08
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Brian Berkley Sep 16, 2008 02:15 PM 
Hot port for his computer perhaps?
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Brian Berkley Sep 16, 2008 02:15 PM 
Task reassigned to Teresa Hutchinson.
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Christian Mendez Sep 16, 2008 01:59 PM 
He is available most of the day today

He can log into his machine just fine, but has no 
internet connectivity.

He has tried IE, and Firefox, both say cannot 
display webpage, no matter what url he types in.
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