Service Request Ticket - # 27661

Service Request Information

CONTACT Name Orwick, Betty   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 17, 2008 08:17 AM
Department Strategic Communications & Marketing Phone 88813
Location Email orwickb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031260[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Power Mac G5 1.8GHz #z0aa
Serial No. SYM426F6NRGK Location PDR

CPU G5 1.6GHz


OS Unknown Software MS Office from P0047748, Adobe Creative Suite Prem CS3 Mac License from P0065768, Filemaker Pro v8 from P0056554 upgraded to v8.5 on P0058488

Wired NIC 00:0D:93:2B:93:CE

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public
Entered by Date Memo
Stanley Ratcliff Sep 17, 2008 11:53 AM 
Task reassigned to Stanley Ratcliff.
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Christian Mendez Sep 17, 2008 08:18 AM 
She is available all days, except for friday 
afternoons.
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Christian Mendez Sep 17, 2008 08:18 AM 
Pandora is located on the 2nd floor of the 
cottage.

She mentions that her machine was updated 
recently so she has not been hooked up to print 
yet.

She has a MAC.

She also needs MAC Mail reconfigured as well.
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