Service Request Ticket - # 27680

Service Request Information

CONTACT Name Tucker, Jon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 17, 2008 02:44 PM
Department Student Engagement Phone 88063
Location Email tuckerj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20071259[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 20in 2.66GHz Intel Core 2 Duo#MB324LL/A
Serial No. sw88171w6ze3 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software MS Office 2008 for MAC from P0066424 installed as MS Office 2004 for MAC

Wired NIC 00:1F:F3:54:B3:87


Wireless NIC 00:1F:5B:C4:55:01


Bluetooth NIC 00:1E:C2:98:BB:C4

TECHS Submitted by Courtney Carlson Contact ccarlso@wou.edu 88925
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public
Entered by Date Memo
Stanley Ratcliff Sep 17, 2008 02:50 PM 
Task reassigned to Stanley Ratcliff.
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Courtney Carlson Sep 17, 2008 02:46 PM 
Printer is Stellar
Printer same location as machine.

computer 20071259[Edit Inv]
printer no id number

TImes wou business hours

Student worker was the caller: Brenna
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