Service Request Ticket - # 27699

Service Request Information

CONTACT Name Mendez, Cristian   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 18, 2008 11:18 AM
Department University Computing Solutions Phone 88925
Location Email chmende@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030600[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. DM80Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:E9:E3:33

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact flahert@wou.edu 88925

Tracking

Entered by Date Memo
Tricia Flaherty
Email

Public
Entered by Date Memo
Tricia Flaherty Jun 09, 2009 11:44 AM 
Status changed from (1) Pending to (5) Completed
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Joan Guralnick Dec 31, 2008 12:12 PM 
This is the Public Safety Camera machine.  
Currently, it runs (when they are all working)3 
dual video cards.  Bill has talked about the 
possibility of more cameras being added in the 
future, which might require additional monitors.
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Joan Guralnick Dec 31, 2008 12:09 PM 
Task reassigned to Tricia Flaherty.
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Richard Kavanagh student Dec 29, 2008 04:36 PM 
Task reassigned to Joan Guralnick.
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Richard Kavanagh student Dec 29, 2008 04:36 PM 
When this first happened I remember you saying
that you would take care of this. I might,
however, be mistaken. Did you need me to submit a
purchase request?
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Joan Guralnick Dec 18, 2008 02:21 PM 
Sooo, we really need to have a third video card 
in this machine.  Has the replacement card been 
ordered?
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Richard Kavanagh student Sep 18, 2008 12:09 PM 
Task reassigned to Richard Kavanagh.
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Richard Kavanagh student Sep 18, 2008 12:09 PM 
The video card is shot. It was an Nvidia GeForce
5500. PCI 2 VGA output.
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Christian Mendez Sep 18, 2008 11:19 AM 
This morning Richard Rogers said that the machine 
froze up, so he restarted, but now there are 2 
monitors that the machine does not recognize.

They are not in the properties / display settings 
tab either.

if we can get someone to come over and check 
these out so we can view all the campus cameras.
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