Service Request Ticket - # 27703

Service Request Information

CONTACT Name Ferraris, Claire   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 18, 2008 12:43 PM
Department Humanities Division Phone 88191
Location Email ferrarc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030654[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 2660Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:00:EC

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public
Entered by Date Memo
Stanley Ratcliff Sep 18, 2008 01:27 PM 
Ethernet was plugged into wrong data port.
 Add Attachment
Stanley Ratcliff Sep 18, 2008 12:52 PM 
Task reassigned to Stanley Ratcliff.
 Add Attachment
Christian Mendez Sep 18, 2008 12:44 PM 
She is all set up but cannot get online no matter 
which browser she uses

She can log into the machine, but cannot get on 
the internet.

she is in HSS 117 now.
 Add Attachment