Service Request Ticket - # 27722

Service Request Information

CONTACT Name Wheeler, Christopher   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 19, 2008 08:30 AM
Department Advancement & Foundation Phone 88134
Location Email wheelerc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20040674[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. f3t8z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751

Wired NIC 00:11:43:BB:14:2B


TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public

Entered by Date Memo
Stanley Ratcliff Sep 19, 2008 10:42 AM
Ran ccleaner, spybot, disabled useless start up
programs as well as services, increased page file,
ran defrag, updated Firefox, and disabled windows
visual effects. 
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Rebecca Murphy Sep 19, 2008 10:08 AM
Task reassigned to Stanley Ratcliff.
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Sarah Callaway Sep 19, 2008 08:32 AM
Extension for the next week 88227.  He'll be here 
for this week.  He says that the Hard drive 
cycles and cycles, but is much too slow, and 
thinks it needs to be cleaned up or reformatted.
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