Service Request Ticket - # 27726

Service Request Information

CONTACT Name Willis, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 19, 2008 09:39 AM
Department Creative Arts Phone 88461
Location Email willisk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20010822[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description LserJet 5000DN
Serial No. JPB3106643 Location PDR

Model C8068A Hostname
Notes 3 paper trays, duplexing, 16ppm, 65,000 page duty cycle NIC: 00-01-E6-62-38-D5 Ink/Toner Refill

Wired NIC 00:01:E6:62:38:D5

TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public
Entered by Date Memo
Stanley Ratcliff Sep 19, 2008 02:35 PM 
Task reassigned to Stanley Ratcliff.
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Sarah Callaway Sep 19, 2008 09:40 AM 
Student worker Sherrie Alves, working in the 
music lab reports that the printer is jammed and 
she cannot clear it
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