Service Request Ticket - # 27727

Service Request Information

CONTACT Name Galvan, Irja   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 19, 2008 09:52 AM
Department Natural Science Division Phone 88491
Location Email galvani@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060239[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. B3L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A6:14:F7

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact rmurphy06@wou.edu 88654

Tracking

Entered by Date Memo
Rebecca Murphy
Email

Public
Entered by Date Memo
Rebecca Murphy Sep 19, 2008 10:25 AM 
Task reassigned to Rebecca Murphy.
 Add Attachment
Rebecca Murphy Sep 19, 2008 10:24 AM 
I added her as an admin using active directory 

****This is an email****

I have added you as an administrator to the
computer with the wou # 20060239[Edit Inv]. I am going to go
ahead and close you task. If you have any problems
feel free to give us a call at 88925.


Rebeccca Murphy
student tech
Add Attachment
Tricia Flaherty Sep 19, 2008 09:53 AM 
Irja moved offices from NS 223 to NS 221 and 
took over the machine iun NS 221 that was newer 
then her previous station she is now realizing 
she was not an admin and needs to get admin 
rights to do some stuff in prep for Fall term
 Add Attachment