Service Request Ticket - # 27755

Service Request Information

CONTACT Name Bowman, Tim   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 22, 2008 09:12 AM
Department Health & Exercise Science Phone 5039101125
Location Email bowmant@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20060345[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag 2COFWB1 Description Inspiron 6400 Intel Core 2 Duo Processor T5500 (2M
Serial No. 2COFWB1 Location was Tim Bowman? Football

CPU Intel Core 2 Duo T5500(2MB/1.66GHz/667MHz)


OS Software MS Office PRo 2003 from P0059014

TECHS Submitted by Patrick Shanley Contact pshanley05@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public

Entered by Date Memo
Brian Berkley Sep 22, 2008 04:39 PM
Task reassigned to Brian Berkley.
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Brian Berkley Sep 22, 2008 04:39 PM
None of the football staff has wireless here, and
needs to turn wireless off after returning from
trips or we need to go change the binding order
for their systems so the wired ethernet is first
in the binding order.
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Brian Berkley Sep 22, 2008 01:43 PM
wireless router on network?
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Patrick Shanley Sep 22, 2008 10:06 AM
there is two other computer in the dept that are 
unable to access the S: drive what the football 
coaches use to view video feeds. This is also 
affecting coach josh manning 
wou# 20050133[Edit Inv]
wou# 20070417[Edit Inv]
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Brian Berkley Sep 22, 2008 09:19 AM
Called left voicemail.
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Patrick Shanley Sep 22, 2008 09:15 AM
he had video feed files and saved information 
that he can't access
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