Service Request Ticket - # 27769

Service Request Information

CONTACT Name Guralnick, Joan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 22, 2008 02:07 PM
Department University Computing Solutions Phone 88646
Location Email guralnij@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20051207[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Business Inkjet 2800dtn Printer #C8164A#A2L
Serial No. SG643G00DC Location PDR

Model C8164A Hostname
Notes duplexing, extra paper tray, name is Ink/Toner Refill

Wired NIC 00:11:0A:EC:C5:CE

TECHS Submitted by Shannon McCormick Contact smccormick06@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Oct 24, 2008 10:48 AM 
Went and looked at all of the printers in the lab
and they appear fine.
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Brian Berkley Sep 24, 2008 08:28 AM 
Task reassigned to Adam Wehner.
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Shannon McCormick Sep 22, 2008 02:12 PM 
It is the 1st color printer in the main lab by the
way.
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Shannon McCormick Sep 22, 2008 02:09 PM 
I'm working in the lab right now so I thought I
would just make a task for this. There is a piece
of paper visible inside stuck halfway in the
printer. I presses resume and turning the printer
on and of as it suggested. I don't want to pull
the paper out and break it.
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