Service Request Ticket - # 27778

Service Request Information

CONTACT Name Wojcikiewicz, Steven   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 22, 2008 03:00 PM
Department College of Education Phone 88696
Location Email wojcikis@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060829[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 760 SFF, 2.13GHz, 2M, 1066MHz FSB
Serial No. 8WFT2D1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software Vista Business downgraded to XP Pro, MS Office Pro Plus 2007 from P0061759 installed as Office Pro 2003

Wired NIC 00:1A:A0:49:2E:B8

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public
Entered by Date Memo
Stanley Ratcliff Sep 22, 2008 03:38 PM 
Task reassigned to Stanley Ratcliff.
 Add Attachment
Christian Mendez Sep 22, 2008 03:02 PM 
Last week was fine, he was able to get online.

today when he tried he keeps getting error cannot 
display page

with either IE or Firefox

He is available all day today but needs access to 
the internet to check his email.
 Add Attachment