Service Request Ticket

Service Request Information

CONTACT	Name	Barton-Brown, Ann	Date	Sep 22, 2008 03:28 PM
	Department	University Housing	Phone	88928
	Location		Email	browna@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20070469 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Dell OptiPlex 745 SFF, 2.40GHz, 4M, 1066MHz FSB
	Serial No.	6SCMZD1	Location	PDR
	CPU	Intel Core 2 Duo E6600(2.40GHz, 4M, 1066MHz FSB)
	OS	Unknown	Software	Windows Vista downgraded to WIN XP Pro SP2, Microsoft Office Pro Plus 2007 from P0063499, Adobe CS3 Design Pren WIN from P0064494
	Wired NIC	00:1A:A0:6E:FE:4A

TECHS	Submitted by	Christian Mendez	Contact	chmende@wou.edu	88925
	Primary Technician		Contact	bberkley@wou.edu	88955

Entered by	Date	Memo
Brian Berkley			Email Public
Entered by	Date	Memo
Brian Berkley	Sep 22, 2008 04:13 PM	Task reassigned to Brian Berkley.	Add Attachment
Brian Berkley	Sep 22, 2008 04:13 PM	Needs to use OS dialog not Adobe Dialog. OS Dialog works, Adobe Dialog does not.	Add Attachment
Brian Berkley	Sep 22, 2008 03:51 PM	Disk space?	Add Attachment
Christian Mendez	Sep 22, 2008 03:29 PM	When she is in Illustrator, she goes to file save as, she can save to the desktop just fine, but when she gets to any of those drives the save button gets grayed out. she can save anywhere else but C: / F: / J: Drives She can save anything else to those drives, like Word.	Add Attachment