Service Request Ticket - # 27787

Service Request Information

CONTACT Name Repko, Penelope   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 22, 2008 03:37 PM
Department Center for Academic Innovation Phone 88458
Location Email repkop@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070855[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag HNWV3G1 Description Dell Optiplex 755 2.66GHz, 4M, VT 1333MHz FSB
Serial No. HNWV3G1 Location

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0065508 installed as Office Pro 2003, Acrobat Pro v.6.0 from P0049796, Creative Suite Premium v1.3 from P0051548, FileMaker Pro 7.0 License from P0051548, Dreamweaver v8 from P0058699 moved to W#20090308 DEC2009, Viso Standard from P0062312transfered to STan Little W#20081164 12-2009, Peopleware(DEP Purchased see Stan Little)

Wired NIC 00:1E:C9:7A:85:A2

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public
Entered by Date Memo
Stanley Ratcliff Sep 23, 2008 02:11 PM 
Task reassigned to Stanley Ratcliff.
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Tricia Flaherty Sep 22, 2008 03:39 PM 
replacing cpu W#20031287[Edit Inv] and monitor W#20031295( 
17" display)  she may want to keep monitor for 
2nd display, This will be in tech inbox #4 with 
GFA form and monitor, software to be loaded:
PEOPLEWARE( see Stan Little in DEP for media), 
Acrobat Pro v.6.0 from P0049796, Creative Suite 
Premium v1.3 from P0051548, FileMaker Pro 7.0 
License from P0051548, Dreamweaver v8 from 
P0058699, Viso Standard access via the terminal 
server from P0062312
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