Service Request Ticket - # 27788

Service Request Information

CONTACT Name Wilson, Lisa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 22, 2008 03:43 PM
Department The Research Institute Phone 88786
Location Email wilsonl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20071260[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Latitude D630, 2.40GHz, 4M L2 Cache, 800MHz
Serial No. 224PGG1 Location PDR

CPU Intel Core 2 Duo T7700(4MB L2/2,4GHz/800MHz)


OS Unknown Software MS Windows Vista Business downgraded to WIN XP Pro, MS Office Pro Plus 2007 from P0066424 installed as Office Pro 2003

Wired NIC 02:00:54:55:4E:01


Wireless NIC 00:1F:3B:CB:06:D5

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Sep 22, 2008 04:32 PM 
Task reassigned to Lance Jewett.
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Lance Jewett Sep 22, 2008 04:32 PM 
It is all set up, he just needs to register for
wireless
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Christian Mendez Sep 22, 2008 03:44 PM 
She has the laptop in Todd Hall 127 wou#20071260[Edit Inv]

Gary Glasenapp TO 223 needs to use the laptop and 
it needs to be set up for him to use and admin 
rights.

She is available all day everyday.
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