Service Request Ticket - # 27791

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 22, 2008 03:49 PM
Department Phone 88925
Location Email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20030667[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 8760Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:E9:B4:34


TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public

Entered by Date Memo
Stanley Ratcliff Sep 26, 2008 09:40 AM
Task reassigned to Stanley Ratcliff.
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Christian Mendez Sep 22, 2008 03:51 PM
Max Beach
V00195786
mbeach06@wou.edu
88555 (his number at ASWOU)


He called in and said that he is using IE and FF, 
and says cannot connect to page.

He says that msn.com nor google will work either, 
he cannot get online.

he is plugged into the network but mentioned that 
the ethernet port is hanging out of the wall by a 
few cords, it looks like the screws were not long 
enough.

He is available most days until 4:15pm.
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