Service Request Ticket - # 27793

Service Request Information

CONTACT Name VanErt, Dr. Timothy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 22, 2008 04:11 PM
Department Phone 88313
Location Email vanertt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050991[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 SFF, Pentium 4, 3.2GHz, 2M, 800MHz
Serial No. 1QPYB91 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS OfficePro 2003 from P0056135, Dragon Naturally Speaking Medical v8.0 #A709A-F00- 8.0 from P0056567 upgraded to Dragon NatSpking Medical v10 from P0069627

Wired NIC 00:12:3F:CD:60:35

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Stanley Ratcliff Sep 22, 2008 04:28 PM 
Task reassigned to Lance Jewett.
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Christian Mendez Sep 22, 2008 04:14 PM 
Thursday was the last time he was able to get 
online.

he logs into the machine just fine.

but when he tries to use IE or FF to get anywhere 
online:

page cannot be displayed


HE is available until 5pm
tomorrow after 1pm.
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