Service Request Ticket - # 27800

Service Request Information

CONTACT Name ASWOU, Judicial Administrator   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 22, 2008 06:17 PM
Department ASWOU Phone 88556
Location Email asja@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020349[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO: P0039700; Dimension 4500 P4 2.0GHz w/ 400MHz
Serial No. n/a Location PDR

CPU Pentium 4-2.0GHz


OS Unknown Software

Wired NIC 00:07:E9:0A:38:BD

TECHS Submitted by Adam Bates Contact abates@wou.edu 88925
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public
Entered by Date Memo
Stanley Ratcliff Sep 29, 2008 01:32 PM 
Status changed to: Waiting for Contact
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Stanley Ratcliff Sep 29, 2008 01:32 PM 
Added him to the admin group remotely and sent him
an email saying he needs to restart his computer
for it to take effect.
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Stanley Ratcliff Sep 25, 2008 08:22 AM 
Task reassigned to Stanley Ratcliff.
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Stanley Ratcliff Sep 24, 2008 10:20 AM 
Task reassigned to Stanley Ratcliff.
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Lance Jewett Sep 23, 2008 01:36 PM 
Nobody was there.
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