Service Request Ticket - # 27847

Service Request Information

CONTACT Name Seabright, Mark   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 24, 2008 09:15 AM
Department Business/Economics Division Phone 88359
Location Email seabrim@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20071109[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 20in 2.66GHz Intel Core 2 Duo#MB324LL/A
Serial No. SQP8193X5ZE3 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software MS Office 2008 for MAC from P0066186 installed as MS Office 2004 for MAC

Wired NIC 00:1F:F3:4E:40:91


Wireless NIC 00:1E:C2:C3:48:44


Bluetooth NIC 00:1E:C2:96:BB:DE

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact rkavanag08@wou.edu 88323

Tracking

Entered by Date Memo
Richard Kavanagh student
Email

Public
Entered by Date Memo
Richard Kavanagh student Sep 24, 2008 11:26 AM 
Gave him admin rights, updated os x, and fixed mac
mail.
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Richard Kavanagh student Sep 24, 2008 10:23 AM 
Task reassigned to Richard Kavanagh.
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Christian Mendez Sep 24, 2008 09:17 AM 
He has a new iMac but needs admin rights.

He is trying to enter a password to his MAC MAIL 
account but its not working because he does not 
have admin rights.

He is available today until 11am.
He will not be back in his office until Monday.
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