Service Request Ticket - # 27866

Service Request Information

CONTACT Name Guy, Trisha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 24, 2008 11:45 AM
Department Student Health & Counseling Center Phone 88844
Location Email guyt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030772[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 5pc0y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320
TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Christian Mendez Sep 24, 2008 11:57 AM 
I called Casey's contact extension

roachc@wou.ed
V00180028

She is located in Counceling Office 132
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Brian Berkley Sep 24, 2008 11:54 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Sep 24, 2008 11:54 AM 
Added Casey Roach to local admin group on
requested computer.
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Christian Mendez Sep 24, 2008 11:46 AM 
She is an Internt

Casey Roach
Trisha says she should have a V# but she doesn't 
know it.

She has no other information but her name and 
phone number

88840

She needs admin rights to machine wou#20030772[Edit Inv]
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